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Frequently Asked Questions
Frequently Asked Questions !!
You might find the answer to your question here.
How Can I Place Order?
Please contact us to tell us your details requirements, our sales person will give you professional suggestion and make the PI.
What kind of payment do you accept?
30% T/T deposit, 70% balance payment against BL Copy. We also accept 100% L/C at sight and DP payment.
What is the minimum order quantity?
1x20gp or 1x40hq container based on dangerous cargoes. If you have another container shipped out from China, we accept small quantities and send them to your other supplier’s warehouse and load them together.
How long is the shelf life of spray paint?
3 years warranty, you can contact us if you have any questions during the warranty period!
Can I replace the products damaged during shipping?
If you got damage products, please show us the photo/video and quantity, we will send you the same quantity for your next order for free.
What colors can be done?
You can choose color from our color chart, or customize based on RAL color / Pantone Color. Or you can provide your color sample.
Can I customize my own design?
Yes, you can make your own design. If you don’t have a design, you can send us a logo file and tell us what you want, and our designers will help you design it for free.
Can I customize the color sticker?
Yes, Chinese color sticker, English color sticker, Spanish color sticker, Russian color sticker, Hebrew color sticker,color sticker without text, etc. We can also customize according to your needs.
Still Have A Questions?
Send us a message if you have any questions or request a quote. Our experts will give you a reply within 24 hours.
"Your customers can create something awesome with the spray paint you sell and we love that!"
Construction Issues Questions
When your customers encounter these problems during construction, you can teach them how to solve them.
Paint Coat Peeling Problem
Reasons:
Grease, watermarks, or dirt on the base material
Base metal surface too rough or unpolished
Aging, powdering, or cracking of old primer
How to Use:
Thoroughly clean the surface
Sand the metal surface
Remove the aged paint and reapply the surface paint
Paint Coat Bubbling Problem
Reasons:
1. Surface contamination with oil, wax, water, or dust
2. Excessive humidity in the environment
How to Use:
1. Thoroughly clean and dry the surface
2. Sand the metal surface
3. Reapply the paint
Paint Coat Cracking Problem
Reasons:
1. Mismatch between primer and topcoat in flexibility and rigidity
2. Applying topcoat before primer is dry
3. The topcoat was applied too thickly
4. Aging, powdering, and cracking of old primer
How to Use:
1. Ensure primer and topcoat are compatible; use a middle coat if necessary.
2. Remove the aged primer and reapply topcoat.
Paint Coat Crickling Problem
Reasons:
1. Paint coat applied too thickly
2. Poor drying conditions, such as low temperature, high humidity, or excessive ventilation
3. Contaminated air or poor ventilation
How to Use:
1. Avoid applying the paint too thickly
2. Ensure fresh air, normal temperature, and proper humidity in the spraying environment
Paint Coat Whitening Problem
Reasons:
1. High humidity (≥80%)
2. Very cold weather
How to Use:
Avoid spraying in rainy, humid, or extreme temperatures
Paint Coat Sagging Problem
Reasons:
1. Spray nozzle too close to the surface
2. Moving the spray nozzle too slowly
3. Poor ventilation
4. Insufficient drying time between layers
5. Inadequate surface cleaning
How to Use:
1. Maintain a proper spraying distance (15-25 cm)
2. Move the spray nozzle at a normal speed (30-60 cm/s)
3. Ensure good ventilation
4. Allow appropriate drying time between layers (3-10 min, depending on temperature)
5. Thoroughly clean the surface before spraying
